Sophia Zumpano serves as Vice’s Senior Claims Coordinator, where she oversees the company’s total loss department and assists in the day-to-day operations of the claims process. She works closely with insurance carriers to negotiate on behalf of clients, ensuring claims are handled efficiently and fairly. Sophia also plays an important role in training and supporting new team members, helping maintain the high standards of service Vice is known for.
Having lived in Arizona her entire life, Sophia feels incredibly blessed by the community and experiences that have shaped her journey. She enjoys spending time outdoors and working on various projects around the house. Sophia is passionate about helping people during difficult moments and is guided by a strong faith that influences both her personal life and professional dedication.
